We are GDPR ready – are you?
Tiger Communications and our Prism product are GDPR ready, so customers who handle data with our software can easily comply.
I’m sure by now the world and his dog have heard about the up-coming GDPR deadline to be enforced later this month. At Tiger we have been aware of the looming GDPR changes for some time and it becoming more of a focus with clients as the deadline fast approaches. That is why we’ve made some necessary adjustments.
As GDPR is a huge shake up to the way some things are carried out in the UK, Tiger have made it a priority over the last year to ensure that the way we view, process and handle data complies with GDPR rules. We have also made moves within our software development to ensure that Tiger Prism will fall into compliance with this legislation, so that not only the way we handle data, but the way our customers handle data can easily comply with GDPR.
Our coming release will, amongst other features, have the ability to process requests for Article 17, the right to erasure (“right to be forgotten”), by ex-employees for example. There is now the capacity to anonymise the personal details of the individual making the request for the right to be forgotten, but without the user data and call information being removed – as it is still a business asset and there may be a requirement to keep/use that information, such as proving or disproving of an event. As has been proven in recent political events, it is just as important to keep certain and necessary data/information as it is to securely remove/dispose of unnecessary stored data.
This release is due before the legislation takes force on May 25th 2018 and will be installed as standard for all new Tiger Prism installations, and offered as a chargeable upgrade for customers that have fallen behind a certain revision of software.
A lot of businesses are panicking about this shake up, and in fairness a few aspects are new and need to be acted upon, and/or changed. However, generally speaking, as long as you are already adhering to the current law under the Data Protection Act then you should be fairly complaint with many areas already and will only have a few areas of the new GDPR to focus on and enforce.
If you would like to know more about how Tiger Communications is handling GDPR, or indeed would like to have a refresh of the Tiger Prism software and new Collaboration features please let us know and we would be happy to arrange a presentation or host a webinar for you.