Bill Imports Webinar - Available to watch now

  • Posted on: 9 March 2020

Working with Bill Imports in Tiger Prism and Tiger 2020 Pro

We are excited to announce the 2020 Q1 webinar for Tiger Prism and Tiger 2020 Pro covering Bill Imports are available to watch now.

Tiger Prism webinar will guide you through what type of data can be imported into Tiger Prism and what benefits this can bring to the business, including amalgamated data, where your business has a single point to analyse the telephony data. It will also show you how the data can be contextualised to allow you to bill departments or use a custom cost rather than the cost in the source file. In addition to this, the session will look at what Dashboards and reports you can use and by utilising the Analytics module to help you get the most out of your data. We will also cover what functionality is required to carry this out within Tiger Prism and how the data will be imported.

Tiger 2020 Pro webinar will guide you through what type of data can be imported into Tiger 2020 Pro and what benefits this can bring to the business, including amalgamated data, where your business has a single point to analyse the telephony data. It will also show you how the data can be contextualised to allow you to bill departments or use a custom cost rather than the cost in the source file. In addition to this, the session will look at what reports you can run when looking at calls and how you can best analyse your data. We will also cover what functionality is required to carry this out within Tiger 2020 Pro and how the data will be imported.

Bill Import Dashboard

Dashboard drill down

Analytics

*Please note: Bill Import functionality is an optional item so may not be configured within your estate. If this is the case please speak to your Account Manager to discuss options to implement.

 

Features covered during this session*- 

Tiger Prism webinar, Bill Imports:

What is a Bill Import?

What can it bring to your company

Functionality requirements 

What is required for Bill Imports to work correctly (Directory Information)

Getting the data into the System

What you need to do - from downloading, to copying the data on to the Tiger server

Looking at Dashboards

Focusing specifically on the Mobile Bill dashboard

Analytics

What columns of information can I search?

 

View My Activity

What individual users will see when using this interface

 

Tiger 2020 Pro webinar, Bill Imports:
 

What is a Bill Import

What can it bring to your company

Functionality requirements

What is required for Bill Imports to work correctly (Directory Information)

Getting the data into the System

What you need to do - from downloading, to copying the data on to the Tiger server

 

Departmental Call Summary Report

Running the Departmental Call Summary report for charging back

 

Running Call Information Reports

Looking for abuse of business resources

 

 

Watch it here

Don't worry if you didn't get a chance to watch the webinars, we have the recordings ready for you below.
 
Tiger Prism Webinar - Bill Imports (21:49)

This webinar tutorial will introduce you to Bill Imports within Tiger Prism. Additionally, this video will guide you through the basics, including how to import data, bill different departments, use Dashboards and reports, and learn what functionality is required by Tiger Prism.

Download MP4 (649MB)
 
Tiger 2020 Pro Webinar - Bill Imports (19:35)

This webinar tutorial will introduce you to Bill Imports within Tiger 2020. Additionally, this video will guide you through the basics, including how to import data, bill different departments, use Reports to analyse data, and learn what functionality is required by Tiger 2020.

Download MP4 (636MB)
 

How can Bill Imports help you?

Discover how Tiger Prism saved a college thousands of pounds, after identifying a stolen dongle being used fraudulently by utilising both Tiger Prism and Bill importing.

Find out more